FAQ

Hemp is defined as Cannabis Sativa L. with a delta-9-tetrahydrocannabinol (THC) concentration of less than 0.3%. 

There are three main harvestable components of the hemp plant. They include fiber, seed, and flower. Cannabidiol (CBD) is harvested from the thrichrome rich flowers of the hemp plant.

Historically, hemp has been grown for a vast array of industrial and commercial uses in textiles, paper, food, animal feed, paint, insulation, and biofuel. 

The main difference between hemp and marijuana is the THC content. Hemp has higher levels of the non-intoxicating cannabinoid CBD and lower levels of THC. Marijuana on the other hand has been bred primarily for a higher THC content. 

CBD oil is commonly referred to as hemp oil, and the terms can be used interchangeably; however, there is also a cold-pressed hemp oil that comes from the seed of the plant and does not contain CBD.

When shopping for CBD products that are labeled as hemp oil, look for a mg concentration (ex. 500mg), this denotes a concentration of cannabinoids, like CBD, in the hemp oil bottle.

Still not sure the difference?
Read our full blog article "What Is The Difference Between CBD Oil and Hemp Oil?"

Hemp is one of the most sustainable crops grown in agricultural systems. This is partly because of hemp's phyto-remediation capabilities. Moreover, hemp is one of the fastest growing crops making it an excellent sustainable alternative for industrial uses that normally rely on logging or plastics. 

For more information, check out our blog on Hemp Sustainability

Yes, hemp contains cannabidiol (CBD) and low levels of delta-9-tetrahydrocannabinol below 0.3%

CBD and other cannabinoids are primarily produced in the floral material of the plant.

Some cannabinoids may appear in the fiber, leaves or seed of the plant; however, the concentrations of these cannabinoids is so low, extraction from these parts of the plant would not be economical.

Hemp Extract is a combination of plant compounds including CBD and other cannabinoids that are extracted from hemp or cannabis floral material and concentrated into a resinous material to create a Full Spectrum CBD extract, a broad spectrum CBD extract, or an isolated cannabinoid product like CBD isolate. Depending on the extraction and filtration process hemp extract may be full spectrum hemp extract or broad spectrum hemp extract. 

Hemp extract contains cannabinoids, terpenes, flavonoids, vitamin E, chlorophyll and more. Full spectrum hemp extract is less filtered and contains a more robust profile of plant nutrients in comparison to its more filtered broad spectrum. 

This hemp extract is commonly mixed with carriers like cold-pressed hemp seed oil or MCT oil or other ingredients depending on the product. 

The 2018 U.S. Farm Bill officially legalized hemp in the United States. Hemp and CBD products are federally legal in all 50 states.

Full spectrum products contain THC. Broad spectrum CBD products are made so that the THC is removed as much as possible, however, usually there are trace concentrations that won't make you high but could show up on a drug test. CBD isolate is 98%-99% CBD. THC can be found in residual concentrations but at levels below 0.01%

CBD is cannabidiol, a safe, non-intoxicating cannabinoid found in hemp. CBD is one of the two major cannabinoids found in cannabis plants. There are more than 100 minor cannabinoids also found in the hemp plant. Extractions combining CBD and minor cannabinoids, alongside terpenes, form to make what is known as Full Spectrum CBD.

Because CBD in non-intoxicating, CBD is an appealing option for individuals seeking a supplement to support their health goals. According to the World Health Organization CBD is safe even at high doses.

We always recommend doing your own research and consulting with your doctor before trying any new wellness product. Do not take if you are pregnant or lactating.

Still want more info on CBD?
Read our full blog article on What Is CBD? and check out this quick informational clip about CBD:

CBD oil products normally contain CBD, minor cannabinoids and terpenes. In addition, almost always, CBD is mixed with a carrier oil.

CBD is mixed with a carrier oil because CBD is fat soluble, meaning when CBD is carried with other fatty oils, the oils help carry the CBD throughout the body, so it can hit the receptors it needs to function properly.

Carrier oils help make CBD more effective.

You can read a full ingredient list and cannabinoid breakdown on each of our products.
Shop our curated premium hemp-derived CBD now.

Cannabinoids are compounds extracted from the cannabis and hemp plant. High concentrations of cannabinoids are found in the floral material of cannabis, with the hemp plant producing high concentrations of the non-intoxicating cannabinoid, cannabidiol (CBD).

Beyond CBD there are 100+ other non-intoxicating minor cannabinoids found in the floral material of the hemp plant. Other cannabinoids include cannabichromene (CBC), cannabigerol (CBG), cannabinol (CBN), cannabivarian (CBDV), cannabidiolic-acid (CBDA), THCV (tetrahydrocannabivarian (THCV) and more.

Cannabinoids, like CBD and those mentioned above, interact with receptors in the human body's endocannabinoid system, as well as other systems within the body including our Adenosine receptors and Serotonin receptors.

Still not sure what cannabinoids are?
Read our full blog post on What Are Cannabinoids?

The recently discovered Endocannabinoid System (ECS) is found in the human body's Central and Peripheral Nervous System. The Endocannabinoid System is responsible for maintaining homeostatic action in the body, like mood, memory, appetite, thermoregulation, sleep and more.

The Endocannabinoid System consists mainly of neurons, receptors and endogenous cannabinoids that form the system. To date, the Endocannabinoid System comprises of CB1 and CB2 receptors. These receptors are attached to neurons and regularly receive endogenous cannabinoids.

However, unlike many systems within the body, endogenous cannabinoids are produced in an on-demand fashion and travel in a reverse manner, attaching to receptors on pre-synaptic neurons. The attachment of these endogenous cannabinoids to their receptors creates responses within the body that may balance feelings of mood, appetite, sleep and more.

These endogenous receptors can also receive phytocannabinoids like hemp-derived cannabinoids, that mimic endogenous cannabinoids and can serve as a supplement to our endocannabinoid system in times of need.

CB1 and CB2 receptors are considered to be receptors within the "Classical Endocannabinoid System." Beyond these two receptors, other receptors exist and interact with cannabinoids but have not been officially adopted as cannabinoid receptors by the scientific community. These receptors include TRP and GPR55.

More recently, scientists have found that cannabidiol, or CBD, most commonly interacts with receptors and systems outside CB1 and CB2 receptors. CBD interacts with TRP, GPR55, Serotonin and Adenosine receptors.

TRP is a transient receptor potential channel. There are about 30 TRP channels within the body which regulated pain, temperature, vision, taste and pressure. It is likely that cannabinoids received through the skin interact with TRP channels, as well as, in some cases, CB2 receptors.

GPR55 is referred to as a G-coupled protein receptor. Alongside GPR55, GPR119 and GPR18, also interact with cannabinoids. Early research suggests that targeting this receptor may provide treatments for inflammation, pain and anti-cancer effects.

Serotonin receptors exist mainly in the gut, with 90% of Serotonin receptors present in this area. Like GPR55, Serotonin receptors are also G-coupled protein receptors. Serotonin receptors tend to influences various biological responses throughout the body including, mood, appetite, nausea, anxiety, cognition, sleep and more. Cannabinoids, like CBD, may interact with these receptors, particularly if ingested orally.

Adenosine receptors also receive cannabinoids like CBD. Four Adenosine receptors are found within the body. Each receptor is responsible for varying degrees of interaction. A1 and A2A are found within the central nervous system, working with the heart to regulate oxygen and blood flow. Both A1 and A2A also mediate the release of neurotransmitters like dopamine. In addition, A2A mediates inflammatory response within the body.

Conversely Adenosine receptors A2B and A3 are found in the peripheral nervous system and mostly are responsible for bodily processes like inflammation and immune function.

Cannabinoids, like CBD, interacts with systems like the Endocannabinoid System and receptors not found within the ECS like Adenosine, Serotonin, TRP and GPR55. Cannabinoids may turn on or off the functions of these receptors, creating enhanced or de-sensitized reactions in the body. This can support balancing the body's imbalance.

Still not sure what the endocannabinoid system is?
Read our full blog article on What Is The Endocannabinoid System?

Full Spectrum CBD is a combination of cannabidiol (CBD) and other minor cannabinoids. These cannabinoids may include but are not limited to cannabigerol (CBG), cannabinol (CBN), cannabichromene (CBC), cannabidiolic-acid (CBDa), tetrahydrocannabivarin (THCV), tetrahydrocannabinolic-acid (THCa) and tetrahydrocannabinol (THC).

Full Spectrum CBD also includes terpenes and flavinoids found in the hemp plant. These compounds may aid in the formation of an "entourage effect." The term Full Spectrum CBD is sometimes considered a "whole plant extract." This means all cannabinoids, terpenes and flavinoids found in the hemp cultivar were extracted and transferred into a finished product.

Full Spectrum CBD normally contains trace quantities of THC, but at levels below 0.3% by concentration.

CBD isolate is not Full Spectrum CBD.

Still not sure what Full Spectrum CBD is?
Read our full blog article on What is Full Spectrum CBD?

CBD isolate is pure CBD. CBD is extracted from the plant then undergoes an additional selection process to extract and crystallize the CBD into 99.4% pure CBD. CBD isolate does not contain other cannabinoids, terpenes or flavinoids.

Still not sure what CBD Isolate is?
Read our full blog article on What Is CBD Isolate?

Terpenes are a collection of hydrocarbons that give a plant it's smell or taste. These terpenes are present in lavender, oranges, sage, etc. In the case of hemp and other plants, these terpenes act as a natural defense mechanism, but also have varying medicinal properties. These terpenes play into the entourage effect and are an important component of full spectrum CBD extracts.

To learn more check out our blog What Are Terpenes?

The Entourage Effect is a theory first coined by Cannabinoid Scientist, Dr. Ethan Russo in his paper, Taming THC: potential cannabis synergy and phytocannabinoid-terpenoid entourage effects.

This theory highlights that terpenes are needed in conjunction with certain cannabinoid compounds in order to more effectively interact with the human body.

This theory supports the efficacy of Full Spectrum CBD Oil, and disproves the efficacy of CBD isolate, which does not contain terpenes.

Because hemp has been federally regulated for the last 80 years, research is still underway to determine the best extraction method for producing cannabinoids.

The most popular methods include CO2 extraction and ethanol extraction. The most important aspect of extraction is to ensure the end product does not contain residual solvents.

Ensuring the product is residual solvent free is one of the steps in Anavii Market's verification program.

Want to know more about extraction?
Read our full blog post on "What CBD Extraction Method Is Best?"

As per the FDA, we cannot make medical claims regarding the health benefits of CBD and hemp oil products; however, we encourage you to search on PubMed to find an abundance of information regarding the health benefits of CBD.

In particular, research Patent 6630507 pertaining to "Cannabinoids as an antioxidant and neuroprotectant" held by the U.S. Department of Health and Human Services.

We also encourage you to read through the World Health Organization's report on CBD stating its low potential for abuse with a good safety profile.

The best way to take CBD oil normally depends on the person and its use. CBD oil (tinctures) and softgels or capsules, are commonly used for internal purposes.

Conversely, topicals and skin care are meant for external applications, but can still activate receptors within the body, likely TRP receptors and CB2 receptors if mixed with permeation enhancers that help move the CBD into the blood stream.

When orally ingesting CBD, it is best to consume the product after a meal or a high fat snack. This will improve bioavailability by three (3) to five (5) times the rate.

Want to know more about using CBD?
Read our full blog article "How To Use CBD Tinctures."

It is hard to specify how much CBD oil a person should take, because everyone is different. A common serving size is 10mg to 15mg as a starting point, then increasing until you find your desired effect.

Learn more at our blog How Much CBD Oil Should I Take?

CBD is not a drug; however, taking any CBD product may cause a positive drug test. In addition, we cannot guarantee you will pass a drug test after taking CBD oil products, even if they are labeled as zero THC or CBD isolate.

We can give you guidance on best practices in the case a drug test arises.

When it comes to drug testing, there is a two step process. The first step, called the "initial test" has a limit of 50ng/ml of "marjiuana metabolites" or THCA. Commonly CBD and other cannabinoids are lumped into this category, which can trigger a positive test.

If you fail the initial test, there is a second test that you can request. This test is called a "confirmatory test." This test has a limit of 15ng/ml of THCA. At this stage, the cannabinoids are separated out. Unless you are taking high concentrations of a full spectrum CBD oil, you may not trigger a positive test.

In any case, we recommend that when you go in to take the test you bring the product with the receipt. All our products are legal hemp with less than 0.3% THC by concentration; therefore, if you happen to fail the test, you could ask for the confirmatory test and if you still failed, you would have proof that you are taking a legal hemp-derived product.*

*This is not a guarantee. It is the sole decision of your company as to whether they accept proof of receipt.

Want to read more about drug testing and CBD?
Read our articles "Will I Fail A Drug Test If I Use CBD?" and "How Does CBD Affect Drug Tests?"

The great thing about CBD and other cannabinoids is that there are few negative side effects associated with ingesting CBD oil products.

Some side effects that may arise include fatigue, nausea, low blood pressure or diarrhea. If you find that CBD oil has caused you symptoms of diarrhea, this normally resolves itself within three (3) days of ingestion.

We guarantee same day shipping if your product is ordered by 12pm ET during the weekday.

If you order before 3pm ET your package will likely be shipped same day.

If you order after 3pm ET your package will be shipped the next business day. 

We apologize, but we do not ship on weekends or national holidays.

Priority mail takes 2-3 business days to ship depending on final destination. This is not guaranteed during the time period from Thanksgiving to Christmas due to USPS's increased shipping traffic. 

First class mail normally takes 3-5 business days to ship depending on final destination.

Shipping times are not guaranteed by USPS due to increased shipping traffic. If you have concerns about shipping delays please consider a UPS method instead.

We package and ship all products from Lexington, KY via US Postal Service (USPS) or UPS. Please check your normal mail carrier for your package.

At this time we do not ship outside of the United States. We apologize for any inconvenience.

INSURING YOUR ORDER

Anavii Market is proud to partner with Route, the leader in package protection and tracking solutions. By selecting Route+ at checkout your order will be protected from damage, loss*, or theft. In the unfortunate case that your order never comes or is broken upon arrival, you can easily file a claim with Route and receive a replacement or be fully reimbursed. We are excited to offer this service to you and we highly recommend you use Route+ package protection at checkout.

Please note, Route+ package protection comes pre-selected at checkout. If you would not like to protect your package you can deselect it at checkout.

CLAIMS

Claims for packages marked "delivered" yet not received and where there is no evidence of “porch piracy” must be made 5 days after “delivery date” but no longer than 15 days to ensure it was not misdelivered or easily found around the premises." Claims for packages presumed to be lost (where the status is not "delivered") must be filed after 7 days and within 30 days from the last checkpoint.

Does your tracking number day delivered but you still have not received it? Sometimes this happens with USPS shipments. This means the package was in the truck and was intended for delivery that day but was left in the truck.

If this has happened to you, we apologize for the inconvenience. Please wait an additional 1-3 days for the delivery to appear. If it still has not arrived, contact us and we will work with you to sort out the issue.

RETURN POLICY

If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase to the manufacturer.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. By returning a purchased item to us, you are transferring ownership of that item to us. In the event we reject your requested refund, we have no obligation to return the item to you.

If your requested refund is approved, it will be processed, and a credit will automatically be applied to your credit card or original method of payment.

Late or missing refunds

If we have notified you of the approval of a refund and you haven’t received it yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at hello@anaviimarket.com.

Sale items

Only regular-priced items may be refunded. Unfortunately, sale items cannot be refunded.

Exchanges

We only replace items if they are defective or damaged.  If you would like to exchange your purchase for the same item, send us an email at hello@anaviimarket.com.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your approved return. Once the returned item is received and approved for refund, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, any refund will be sent to the gift giver and we will notify them of your return.

Shipping

To return your product, you should mail your product to: 215 E High St, Lexington, KY, 40507, United States.

You will be solely responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item

Have a question? Want to provide feedback? We'd love to hear from you!

Give us a call! 502-209-8808

HOURS OF OPERATION

You are welcome to order anytime of day! If you have questions, please call us during our customer services hours, Monday through Friday 11AM to 2PM ET.

If you cannot call during that period, leave a message and we'll call you back. Otherwise email us!

SHIPMENTS

All packages are shipped Monday through Friday from 9AM to 3PM ET. We apologize but we do not ship on weekends. Please see our shipping policy for more information.

ADDRESS

We do not have a physical retail location; however, if you want to send us something, please ship to: 

Anavii Market

215 E High St

Lexington, KY 40507

TELL US WHAT YOU THINK!

If you love our services and want to support us even more, please search for Anavii Market on Google, Facebook or Yelp and leave a review! It helps small businesses like us!

Our Promise is Personal

The seed of Anavii Market was planted when our co-founder Annie was diagnosed with Lyme disease. To help with her symptoms, she started trying hemp-derived CBD products, but her experience was troublesome. She learned that all CBD is not created equal.

From that moment, she made it her personal mission to understand why, educate others, and to source only the highest quality products for those seeking alternative solutions to support their health.

This is why all CBD oil products that we sell have completed our third-party verification for product purity as well as our own personal testing for effectiveness.

Anavii (uh-nah-vee) is a word our founders made up to capture the idea of our company's mission - to create a a better world, an alternative lifestyle built with a sustainable vision. 

In Sanskrit, Anavi with one i means "kind to people" which was also a perfect representation of our mission - a better world, a kinder world.